1. Acceptance of Terms

By accessing and using ZOTOPRO's QR menu services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Service Description

ZOTOPRO provides digital QR menu solutions including website hosting, domain services, design templates, and WhatsApp ordering system integration. Our services are designed to help businesses digitize their menus and improve customer experience.

3. Payment Terms

  • Monthly plans are billed monthly in advance
  • Yearly plans are billed annually in advance
  • Setup charges for monthly plans are one-time fees
  • All prices are in Tanzanian Shillings (TZS)
  • Payment is required before service activation

4. Service Delivery

We commit to delivering your QR menu service within 24-48 hours after receiving complete menu details and payment confirmation. Setup time may vary based on complexity and current workload.

5. Service Updates and Modifications

  • Monthly plans: Menu updates available at 10,000 TZS per update
  • Yearly plans: Free menu updates included
  • Design changes: Monthly plans at 50,000 TZS, yearly plans get one free redesign per year
  • All updates subject to reasonable content guidelines

6. Hosting and Domain

All plans include free hosting and a (name).zotopro.com subdomain. Custom domains are available at additional cost. We maintain 99.9% uptime but are not liable for temporary service interruptions.

7. Cancellation Policy

You may cancel your subscription at any time. No refunds are provided for partial months or years. Upon cancellation, your service will remain active until the end of your current billing period.

8. Acceptable Use

You agree to use our services only for lawful purposes. Prohibited content includes but is not limited to illegal activities, harmful content, or violations of intellectual property rights.

9. Limitation of Liability

ZOTOPRO's liability is limited to the amount paid for services in the month preceding any claim. We are not liable for indirect, incidental, or consequential damages.

10. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting. Continued use of services constitutes acceptance of modified terms.

11. Contact Information

For questions about these terms, please contact us via WhatsApp or email. Our team is available to clarify any terms or conditions.

12. Governing Law

These terms are governed by the laws of Tanzania. Any disputes will be resolved through amicable discussion or mediation.